Industry · Hospitality & Travel

Keep guests informed and bookings confirmed

Automate reservation updates, upsells, and guest feedback across WhatsApp, SMS, and voice.

Contact Sales

WhatsApp Broadcasting

SMS Broadcasting

AI Voice Agent

Appointment Scheduler

Last-minute changes

Guests modify plans faster than phone queues can handle.

Confirmation drop-offs

Tentative bookings never become arrivals.

Feedback collection

Post-stay surveys are inconsistent and late.

Hospitality & Travel

Automate reservation updates, upsells, and guest feedback across WhatsApp, SMS, and voice.

Overview

Challenges we solve

Hospitality margins depend on confirmations, upsells, and recovery of abandoned bookings. Bharat Global messaging and voice workflows keep guests informed and free front-desk staff for high-touch moments.

Last-minute changes

Guests modify plans faster than phone queues can handle.

Confirmation drop-offs

Tentative bookings never become arrivals.

Feedback collection

Post-stay surveys are inconsistent and late.

Workflows & solutions

How hospitality & travel teams engage customers

Reservation confirmation

Booking event received → WhatsApp/SMS confirmation sent → Voice assist for changes → Property system updated

WhatsApp Broadcasting

Template and session-based WhatsApp outreach for updates, nurture, support, and conversion — paired cleanly with voice, dialer, and CRM workflows.

SMS Broadcasting

Send bulk promotional and transactional SMS to thousands of customers in seconds — with DLT/TRAI-aware setup, delivery reporting, personalization, and clean handoffs into voice, WhatsApp, and CRM workflows.

AI Voice Agent

Inbound and outbound AI voice agents for lead qualification, follow-ups, reminders, and meeting booking — designed for Hindi, Hinglish, and Indian regional-language conversations.

Key challenges