Product · SMS

Scale outreach with reliable SMS broadcasting for India

Send bulk promotional and transactional SMS to thousands of customers in seconds — with DLT/TRAI-aware setup, delivery reporting, personalization, and clean handoffs into voice, WhatsApp, and CRM workflows.

Contact Sales

90%+ · Typical SMS open rates vs email

Minutes · Most messages delivered fast

DLT-ready · India template & header guidance

Omni · SMS + voice + WhatsApp journeys

90%+

Typical SMS open rates vs email

Minutes

Most messages delivered fast

DLT-ready

India template & header guidance

Omni

SMS + voice + WhatsApp journeys

Why SMS Broadcasting — reach more people with reliable bulk and transactional SMS

Purpose-built journeys

Keep promotional and transactional messaging cleanly separated for trust, DND rules, and operational clarity.

Why SMS

SMS Broadcasting

Teams blur promotional offers with transactional alerts, struggle with DLT templates and sender IDs, and cannot explain delivery outcomes. Customers get noisy SMS while critical OTPs and booking confirmations compete with poorly timed offers — and marketing cannot prove ROI.

Bharat Global SMS Broadcasting helps you separate promotional and transactional journeys, launch bulk and triggered campaigns quickly, monitor delivery, personalize messages, and connect SMS to CRM or product events. We guide Indian compliance expectations so campaigns are operationally sound — not just high volume.

Purpose-built journeys

Keep promotional and transactional messaging cleanly separated for trust, DND rules, and operational clarity.

Trigger-ready outreach

Fire SMS from CRM events, bookings, payments, or custom webhooks — not only one-off blasts.

Campaign visibility

Understand delivery and engagement patterns so you improve timing, copy, and audience selection.

India compliance awareness

Implementation guidance aligned to DLT/TRAI realities — entity, headers, templates, and route discipline.

Capabilities

SMS Broadcasting

Massive reach with high open rates

SMS still cuts through inbox noise for time-sensitive business communication in India.

Track campaign performance clearly

Know what was sent, delivered, and what should trigger the next action.

Launch campaigns without complexity

Upload audiences, map approved templates, personalize fields, and go live.

Automate and boost engagement

Stop treating SMS as a one-off blast — wire it into real business events.

Capability groups

SMS Broadcasting

Massive reach with high open rates

SMS still cuts through inbox noise for time-sensitive business communication in India.

Reach customers instantly without email spam filters
Deliver offers, alerts, and updates that get seen quickly
Use SMS when speed and certainty matter more than rich media
Pair SMS with WhatsApp or voice when replies need a deeper channel

Track campaign performance clearly

Know what was sent, delivered, and what should trigger the next action.

Monitor delivery outcomes at campaign level
Improve timing and audience selection from real results
Connect interested replies or failed sends to dialer or AI follow-up
Give marketing and ops one shared picture of SMS performance

Launch campaigns without complexity

Upload audiences, map approved templates, personalize fields, and go live.

Bulk send to large contact lists with template discipline
Personalize with dynamic fields for names, amounts, and dates
Schedule campaigns for the right sending windows
Keep promotional and transactional routes cleanly separated

Automate and boost engagement

Stop treating SMS as a one-off blast — wire it into real business events.

Trigger OTP, booking, payment, and reminder SMS from systems
Reduce manual sending for recurring operational messages
Recover missed intent with SMS after unanswered calls
Hand warm responders to sales or support automatically

Features

SMS Broadcasting

Bulk SMS broadcasting

Send offers, announcements, and campaign messages to large opted audiences from one console.

Transactional alerts & OTP

Reliable OTP, booking, payment, and service notifications designed for high-priority delivery.

DLT template workflows

Map approved templates and headers so campaigns stay compliant and operationally consistent.

Unicode & regional languages

Reach Hindi and regional audiences with Unicode SMS where language improves response.

Personalization fields

Insert names, amounts, dates, and order details so bulk SMS still feels relevant.

Delivery reporting

Campaign-level visibility for marketing ROI reviews and operations troubleshooting.

API & CRM triggers

Connect SMS to websites, apps, CRM stages, dialer events, and custom webhooks.

Scheduling & contact uploads

Upload lists, segment audiences, and schedule sends for the right business windows.

Sender ID guidance

Practical help planning promotional and transactional sender identity for Indian routes.

Outcomes

Purpose-built journeys

Keep promotional and transactional messaging cleanly separated for trust, DND rules, and operational clarity.

Trigger-ready outreach

Fire SMS from CRM events, bookings, payments, or custom webhooks — not only one-off blasts.

Campaign visibility

Understand delivery and engagement patterns so you improve timing, copy, and audience selection.

India compliance awareness

Implementation guidance aligned to DLT/TRAI realities — entity, headers, templates, and route discipline.

Use cases

SMS Broadcasting

OTP and security alerts

Reliable OTP, booking, payment, and service notifications designed for high-priority delivery.

Festival and sale campaigns

Send offers, announcements, and campaign messages to large opted audiences from one console.

Fee, EMI, and payment reminders

Insert names, amounts, dates, and order details so bulk SMS still feels relevant.

Route types

Promotional SMS

Offers, launches, and marketing campaigns

Festival offers, sale alerts, and product launches
Audience segmentation by interest, city, or campaign stage
Sending windows and DND-aware promotional planning
Optional follow-up into dialer, AI voice, or WhatsApp for responders

Transactional SMS

OTP, alerts, and service notifications

OTP, login, and payment authentication messages
Order, booking, shipping, and appointment updates
EMI, fee, and reminder journeys that protect revenue
24×7 service messaging designed for reliability and trust

Get started

Plan routes & compliance

Confirm promotional vs transactional needs, DLT readiness, headers, and templates.

Connect audiences & systems

Upload contacts or wire CRM/product events so SMS fires from real business moments.

Launch the first campaign

Start with one high-value journey — OTP, reminders, or a focused offer blast.

Measure and expand

Review delivery outcomes, add personalization, and connect responders to voice or WhatsApp.

Workflows

Transactional confirmation

1Business event occurs in CRM or product
2Approved transactional template SMS is triggered
3Delivery is logged for ops visibility
4Optional fallback to WhatsApp or voice if needed

Promotional blast with sales follow-up

1Segment audience and map approved offer template
2Broadcast personalized promotional SMS
3Track delivery and response signals
4Route interested users to dialer, AI voice, or WhatsApp

Missed-call recovery SMS

1Missed or unanswered call event is captured
2SMS follow-up is sent within minutes
3Customer replies or clicks through
4Sales receives a warmer next-touch opportunity

SMS workflows across bulk sends, OTP, DLT templates, CRM, and analytics

Industries

SMS Broadcasting

Retail & e-commerce

Sale alerts, cart nudges, order updates, and festival campaigns that drive traffic and purchases.

Banking & finance

Account alerts, EMI reminders, KYC nudges, and service notifications customers expect instantly.

Healthcare

Appointment reminders, report-ready alerts, and follow-up messages that reduce no-shows.

Education

Admission updates, fee reminders, exam schedules, and counselling follow-ups at scale.

Travel & hospitality

Booking confirmations, itinerary updates, and reminder SMS before check-in or departure.

Real estate

Project launches, site-visit reminders, and lead nurture SMS that feed dialer teams.

Events & webinars

Registrations, reminders, and live-session alerts that improve attendance.

Audience fit

Who it is for

Marketing teams running festival offers and sale alerts

Product and ops teams sending OTPs, orders, and service alerts

Finance, education, and healthcare teams with reminder obligations

Businesses combining SMS with AI voice, dialer, or WhatsApp

Outcomes

Purpose-built journeys

Keep promotional and transactional messaging cleanly separated for trust, DND rules, and operational clarity.

Trigger-ready outreach

Fire SMS from CRM events, bookings, payments, or custom webhooks — not only one-off blasts.

Campaign visibility

Understand delivery and engagement patterns so you improve timing, copy, and audience selection.

India compliance awareness

Implementation guidance aligned to DLT/TRAI realities — entity, headers, templates, and route discipline.

Frequently asked questions

What is the difference between promotional and transactional SMS?

Transactional covers expected service messages like OTPs and confirmations. Promotional covers offers and marketing. Mixing them casually hurts trust and operational readiness.

Can SMS trigger a calling workflow?

Yes. Interested replies, missed-call recovery, or failed deliveries can inform dialer or AI voice follow-up priority.

How do templates work for bulk campaigns?

We use template-oriented workflows so promotional and service content stays consistent with approved DLT templates across teams.

Do you provide delivery reporting?

Yes. Campaign-level delivery visibility helps marketing and ops improve timing, audience selection, and ROI reviews.

Is SMS useful for EMI and fee reminders?

Absolutely. Finance, education, and healthcare reminder programs are common high-ROI transactional use cases.

Can we personalize bulk SMS?

Yes. Dynamic fields let you insert names, amounts, dates, and order details so large sends still feel relevant.

What about Sender ID / headers?

We guide promotional and transactional sender identity planning so your brand appears correctly within Indian route requirements.

Do you help with DLT-related setup?

We provide implementation guidance for Indian SMS operations — entity, headers, and templates. Exact registrations remain with your entity and operators as required.

Can we send OTPs and booking confirmations?

Yes. Transactional alerts for OTP, booking, payment, and service notifications are designed for reliability.

Can SMS connect to our CRM or product events?

Yes. SMS can fire from CRM stages, bookings, payments, websites, apps, or custom webhooks — not only one-off blasts.

Can SMS work alongside WhatsApp?

Yes. Many journeys use SMS for reach or fallback and WhatsApp for richer replies and media.

How quickly can we launch a first SMS campaign?

Once sender/template readiness is clear, a focused transactional or offer pilot can go live with measurable delivery outcomes.

Do you support Unicode / regional language SMS?

Yes. Unicode SMS helps you reach Hindi and regional audiences when language improves clarity and response.

Can promotional SMS go to DND numbers?

Promotional routes generally cannot target DND numbers. Transactional service messages follow different rules — we help you plan the right route for each use case.

Next step