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Ideal team
Teams building IVR and voice bots
TTS & STT
Speech in and speech out for Indian experiences
Text-to-speech and speech-to-text building blocks for IVR, voice bots, transcription, and agent assist — with Indic language pathways and telephony-aware design.
The problem
Generic speech stacks struggle with Indian accents, Hinglish, and noisy telephony audio. IVR sounds foreign, transcripts miss meaning, and voice bots fail when callers switch languages.
Our approach
Use TTS/STT components that support Indic language experiences and pair with AI Voice Agent and CPaaS workflows. Design for real call audio — not only clean studio demos.
Audience fit
Who it is for
Built for teams that need faster conversations, cleaner follow-ups, and measurable outcomes — not another disconnected tool.
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Ideal team
Contact centers needing transcription
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Ideal team
Product teams adding voice interfaces
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Ideal team
AI voice programs needing speech foundations
Business impact
Outcomes you can expect
Clear results your team can feel in reply rates, recovery speed, conversation quality, and CRM follow-through.
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Better Indian language fit
Speech pathways planned for Hindi and regional needs.
Relevant outcome
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Reusable building blocks
Same STT/TTS layer can power IVR, bots, and analytics.
Relevant outcome
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Agent assist potential
Transcripts unlock coaching, QA, and CRM note automation.
Relevant outcome
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Telephony realism
Designed with call audio constraints in mind.
Relevant outcome
Capabilities in detail
Indic speech pathways
Support for Indian language voice experiences.
IVR enablement
Natural prompts beyond flat robotic menus.
Voice-bot foundations
STT/TTS paired with dialog logic.
Call transcription
Convert conversations into searchable text.
Agent assist patterns
Surface summaries and next-best actions.
AI Voice Agent pairing
Plug into broader Bharat Global voice programs.
Example workflows
IVR modernization
- 1Map current menus
- 2Rewrite prompts
- 3Configure TTS voices
- 4Test accents and barge-in
- 5Deploy with analytics
Ideal use cases
- IVR prompts
- Voice bots
- Transcript analytics
- QA sampling
- Accessibility
Integrations
AI Voice AgentCPaaSContact center toolsCRM note systemsAnalytics warehouses
Industry fit
Related solutions
FAQs
Is TTS/STT only sold standalone?
It can be standalone or embedded inside AI voice and communication builds.
Will it work on real telephony audio?
Yes. Design accounts for noisy call audio and telephony constraints — not only clean studio demos.
Do you support call transcription for QA?
Yes. Transcripts unlock coaching, QA sampling, and searchable conversation review.
How does this pair with AI Voice Agent?
TTS/STT are foundational speech layers that AI voice programs plug into for listen and speak.
Is this useful for agent assist, not only bots?
Absolutely. Live or post-call transcripts surface summaries and next-best actions for human agents.
Can it handle Hinglish?
Language design and model choices are part of discovery; Hinglish handling is a first-class requirement for many Indian deployments.
Can TTS power IVR prompts in Hindi?
Yes. Indic speech pathways support more natural IVR and voice-bot prompts than flat robotic menus.
Can STT feed CRM notes automatically?
Yes. Summaries and key fields can flow into CRM note systems as part of agent-assist patterns.
Can regional languages be added later?
Often yes. Many teams start with Hindi/English and expand regional coverage as volume justifies it.
Do you help rewrite existing IVR menus?
Yes. Typical IVR modernization maps menus, rewrites prompts, configures voices, and tests barge-in before deploy.
Next step
Talk to us about TTS & STT Solution
Book a demo for AI Voice Agent, RingPilot Dialer, messaging, or CPaaS — built for Indian teams.
